OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
190 ratings and 114 comments received in the last 90 days.
12 September 2024
All staff I spoke to were nice and polite
10 September 2024
Just treated very and no question was too silly to ask. Got so much help
09 August 2024
Seemless experience. Communication as great and the whole process just felt easy.
03 August 2024
Quick and easy.
03 August 2024
Friendly and knowledgable people
01 August 2024
A lovely environment with lovely people working there.
31 July 2024
Jay was fantastic in handling the new car purchase with us
30 July 2024
Great team
26 July 2024
Customer sevice, information, communicatio were all excellent
15 September 2024
They went about any beyond to help me - I don't have brand new car 2019 - felt I was treated just the same as I was when my cars were newer.
15 September 2024
Service was carried out quickly, all at time and date that worked for me.
15 September 2024
As always outstanding service, I am always served by the same staff who know me and my vehicle. What an amazing team at BMW Stevenage
14 September 2024
Oliver was really helpful
14 September 2024
Staff polite, efficient, kind, helpful and responsive to my queries. my car was serviced, fixed and returned to Me within the estimated time.
14 September 2024
Car keeped overnight
14 September 2024
Attention to needs were good. Had to wait a while to book service until a courtesy car was available though.
14 September 2024
Great people
12 September 2024
Ollie did a fabulous job.
09 September 2024
The car was washed really well.
15 September 2024
Lost a star because delivery was much longer than expected. Not the fault of the Mini Centre, just a little frustrating.